Cornwall Laundry Fix

Privacy Policy

This Privacy Policy describes how Cornwall Laundry Fix collects, uses, and protects your personal information when you use our website and services.

Information We Collect

  • Contact details: name, email address, phone number, and any message you submit via our contact form.
  • Usage data: basic analytics and technical data such as IP address, browser type, and pages visited.
  • Cookies: small files used to enhance site functionality and understand usage patterns.

How We Use Your Information

  • To respond to your enquiries and provide customer support.
  • To operate, maintain, and improve our website and services.
  • To ensure security and prevent fraud or abuse.

Lawful Basis (UK GDPR)

  • Legitimate interests: for operating and improving our site and services.
  • Consent: where you actively provide and consent to us using your information (e.g. contact form submissions).
  • Legal obligations: where we must retain or disclose information to comply with UK law.

Data Retention

We retain personal information only as long as necessary for the purposes described above, to comply with legal obligations, or to resolve disputes.

Sharing Your Information

We do not sell your personal information. We may share limited data with trusted service providers (such as email delivery services) strictly to operate our services. These providers are required to protect your data and act only on our instructions.

Cookies

Cookies help us provide core functionality and understand how our site is used. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Your Rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also object to certain processing and request data portability.

Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

For privacy enquiries or to exercise your rights, please contact us:

Chemco Southwest Ltd t/a Cornwall Laundry Fix
Email: sales@cornwalllaundryfix.co.uk